Staying informed
Kadrenta tells you what needs you in a few places: your notifications in the app, your mailbox, and Discord if you connect it. This chapter explains what goes where by default, why messages wait a few minutes before they are sent, and how what your crew hears differs from what a client ever receives.
Two letters is enough, and it reads every chapter.
Where do my notifications land?
Everything lands in Inbox, in the top bar. Pressing it opens your Notifications; Open the full page shows them all at /app/notifications. Two groups, in this order:
- Needs your answer: somebody offering you a task, or asking you onto a project. These carry their own Accept and No thanks buttons.
- Everything else: work assigned to you, a mention, activity on a review, a deadline that passed.
Each row says who it came from (Crew or Client) and where it leads. Read notifications stay in the list, so what did I miss this week always has an answer; Select all and Delete clear them out when you want. A notification is a snapshot: rename a task later and the old notification still shows the name it had.
A few moments are important enough to also greet you with a popup when you open the app, such as being added to a project, a task offered to you, or your seat being taken back.
Why do messages not arrive instantly?
Kadrenta holds most notifications for a short while, so that five tasks handed to you in a row become one message instead of five. Three speeds:
- Immediately, for things you are sitting and waiting for, like a password reset.
- Within five minutes, for things that expect an answer soon, like a colleague offering you a task.
- Within twenty minutes, the usual case: work assigned, a mention, review activity.
Bundling is per person: you get one message covering everything, not one per project. A faster item pulls a waiting bundle forward, never the other way round, so something urgent is never held up by something that can wait.
Which mails does Kadrenta send by default?
Everything reaches your Inbox. Out of the box, these also come by mail:
- Work assigned to you,
- A task hand-over waiting for your answer,
- A client walk-through: a client recorded something on a canvas you shared (also as a Discord message, if you linked Discord).
Those are the moments where somebody is waiting on you. Mentions, review activity and quiet deals stay in the app unless you switch mail on for them yourself.
Some mails go out regardless of your settings, because they are about your account itself: confirming your address, resetting your password, an invitation to a studio, being let in after signing up, and changes to your seat or your studio's plan.
How do I change what reaches me?
Open Profile and Settings → Notifications. The grid has one row per kind of event (What happened) and one column per way of reaching you: In Kadrenta, mail, Discord, Discord DM, and a webhook. Tick or untick any cell; it saves as you go, and a dot marks the cells you changed from the default.
- Discord DM works once you link your own Discord account under Connections.
- Discord (a shared channel) appears once your studio has connected one. A shared channel only ever carries work-related kinds (work assigned, task hand-overs, deadlines, task and review activity, mentions, project invitations), never an amount, a client's name or anything written to one person, and a studio cannot widen that list.
- Slack is coming later.
A studio connecting a channel never announces anything about you without your own say-so: those columns start off, and only you turn them on for yourself.
What does a client receive?
A client never receives your crew's notifications. Something reaches a client's inbox only when somebody in your studio does something for them on purpose:
- emailing them a review link or an update;
- answering their remark on a review, with Also mail
<name>, so they see your answer right away ticked (it is ticked by default, and you can untick it before you send); - sending them a transfer.
Every mail to a client carries an unsubscribe link. Without an account or a reply, a client can stop hearing about one project, or about your studio altogether.